7q77 Privacy Policy — Your information is safe with us

1. Introduction

7q77 is an internationally licensed online gaming platform. We believe that safeguarding every player's personal information is one of our core responsibilities. This privacy policy clearly explains what information 7q77 collects, how it is used, and the measures we take to keep your data secure.

This Privacy Policy applies to the 7q77 website, mobile app, and all related services. By creating an account on 7q77 or continuing to use the website, you are considered to have fully accepted this Privacy Policy. Please read it carefully before registering.

Our privacy policy is built in compliance with the GDPR (General Data Protection Regulation) and the highest international data protection standards. Your information is never sold to third parties and is used solely for the purposes outlined in this policy.

2. What Data We Collect

7q77 only collects information that is necessary to provide our services. We do not gather excessive or irrelevant data. The information we collect falls into three main categories:

2.1 Information You Provide Directly

When you register with 7q77 or use our services, you directly provide the following information:

2.2 Automatically Collected Information

When you use 7q77, our systems automatically collect certain technical information. This is primarily used to maintain the security and quality of the platform:

• IP address and device identifiers
• Browser type, operating system, and screen resolution
• Login time, session duration, and activity logs
• Game history, betting records, and outcome data
• Pages visited and click activity on the website

2.3 Information from Third Parties

In some cases, we may receive information from trusted third parties, such as:

• Transaction confirmation from payment processors
• KYC confirmation from identity verification agencies
• Risk assessment data from fraud prevention systems

3. How We Use Your Data

7q77 uses collected data only for specific, defined purposes. We never use your information beyond what is stated here. The primary purposes are:

• 1
  Account management & verification

  Verifying your identity, keeping your account active, and ensuring secure login.

• 2
  Payment Processing

  Processing deposits and withdrawals, maintaining transaction records, and preventing fraud.

• 3
  Customer Support

  Resolving your complaints and issues promptly, and maintaining a record of communications.

• 4
  Meeting legal obligations

  Compliance with AML policy, preparation of regulatory reports, and cooperation with legal investigations.

• 5
  Platform Development

  Enhancing the gaming experience, adding new features, and resolving technical issues.

• 6
  Promotional communications (with your consent)

  Keeping you informed about bonus offers, new games, or special events — only with your consent.

4. Data Sharing & Disclosure

7q77 never sells your personal information. We only share data with third parties in the limited circumstances listed below, and strictly under contractual agreements:

4.1 Service Partners

Only the information necessary to deliver our services is shared with the following types of partners:

• Payment Processors: bKash, Nagad, Rocket, and banking partners — used solely to process transactions.
• KYC verification partners: Licensed verification agencies for identity confirmation.
• Game Providers: Licensed software companies that supply games on our platform.
• Cloud & Hosting: Trusted IT infrastructure providers operating secure servers.

4.2 Legal Obligations

Information may be disclosed in compliance with laws, court orders, or directives from regulatory authorities. In such cases, 7q77 will make every effort to notify you in advance, unless prohibited by law.

5. Data Security Measures

7q77 uses industry-leading technology to protect your personal information. Our security infrastructure is regularly audited by independent third parties.

5.1 Technical Safeguards

• SSL/TLS encryption: All data transfers are protected with 256-bit SSL encryption.
• AES-256 storage encryption: All sensitive data stored on our systems is secured with strong encryption.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall & DDoS Protection: Protecting the platform against cyber attacks.
• Regular Security Audits: Security vulnerability testing conducted by external experts.

5.2 Administrative Safeguards

• Access to personal data is restricted to authorized personnel only.
• Regular data protection training for all staff
• Policy to notify users within 72 hours of a data breach

6. Cookie Policy

The 7q77 website and app use cookies and similar technologies. Cookies are small text files stored on your device that allow the platform to recognize you.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain core features on the 7q77 platform.

7. Your Data Rights

Every 7q77 user holds the following rights over their personal information. To exercise any of these rights, please contact our support team.

8. Protection of Minors

7q77 is a platform strictly prohibited for anyone under the age of 18. We never knowingly collect information from minors.

Age verification is mandatory during registration. If a minor creates an account using false information, the account will be closed as soon as it comes to our attention and all associated data will be deleted immediately. If a parent or guardian suspects their child is using this platform, please contact our support team right away.

9. Data Retention Period

7q77 does not retain any information longer than necessary. Retention periods vary depending on the type of data:

• Account information: Throughout the lifetime of the account and up to 5 years after closure.
• Financial transaction records: A minimum of 7 years, as required by law.
• KYC documents: Up to 5 years after account closure, as required by regulators.
• Support Contact: 3 years from the date of last contact.
• Server Logs & Technical Data: 90 days to 1 year.
• Marketing Preferences: Until you unsubscribe or your account is closed.

Once the specified retention period ends, your data is securely deleted or anonymized in a way that makes identification impossible.

10. Changes to the Privacy Policy

7q77 may update this privacy policy from time to time. Revisions may be necessary due to expanded services, new legal obligations, or changes in technology.

For any significant changes, we will send a notice to your registered email and update the "Last Updated" date at the top of this page. Continued use of the platform after such changes constitutes acceptance of the revised policy.

We recommend reviewing this Privacy Policy regularly. If you object to any changes, you may request to close your account.

11. Contact & Complaints

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection Team:

We take all complaints and requests seriously and aim to resolve them within the specified timeframe. If you are not satisfied with our resolution, you may file a complaint with your local data protection authority.